FAQs

All options are described on the product page, so if a product has a customization option it will be mentioned at the top of the product description.

When you decide to buy a product that has a customization option, after pressing the button "ADD TO CART" you will see a page "MY SHOPPING CART" , in the bottom left corner of the screen you will see a button "ADD ORDER NOTES" click there and in the box leave the data you want to put on the product.


We try to find the most appropriate shipping method based on the destination. Some items are shipped from warehouses in the USA, while other items will be shipped from warehouses in China.
Delivery time within the USA: 4-15 business days
Delivery time to USA : 14 - 29 business days

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us, (support@mydoggydog.com), directly and we’ll take you through the process..

No, our products can only be ordered within the United States.

Yes! Simply enter your email in the box that can be found on every page of our store below, and you will be added to our subscription list. We'll send you updates, exclusive offers and more.